Testimonial











In September 2007, I was badly hurt in a softball game when I was hit between the eyes by a thrown ball as I slid into second base. My face was crushed - shattered septum and frontal sinus, broken nasal bone and two broken orbitals - and I required 11 hours of reconstructive surgery and months of healing. After being physically cleared to resume contact sports with the advice that I protect my reconstructed face, I began to search the marketplace for a protective facemask of some sort. All I found was a cheap looking nose guard with bulky black padding. Knowing that the padding would surely limited my vision, I decided to seek out the makers of a facemask I'd seen worn by the Detroit Piston star Rip Hamilton. The team sent me to Jeremy Murray and Rita at Michigan Hand and Sport Rehabilitation Centers.

From the beginning, Jeremy and his staff have been caring, professional and eager to please. They wanted to hear my story and to help me get back to my active lifestyle. The staff provided simple, clear instructions on what they needed from me (a prescription, plaster face casting and front and side photos of my face), and within a week after sending my materials, Jeremy had created and shipped to me a custom made facemask. As a result, I have returned with confidence to competition on the basketball court and on the playing field.

The light weight, protective face mask is one-of-a-kind. It's easy to use. It offers superior protection, clear lines of vision and a comfortable fit. After use, it's easy to clean with rubbing alcohol or soap and water. The elastic straps are adjustable and enable me to attach the mask securely but comfortably to my head. In short, there is nothing on the market like it. Without the prompt, professional and courteous service of Jeremy and his staff, I do not believe I would have the confidence needed to resume playing sports. The product is awesome, and the staff is even better. A winning combination. I would highly recommend the facemask and the staff to anyone. They may be one of the best product and service companies I have ever worked with.

Rob Carr
Satisfaction Survey
Here at Michigan Hand & Sports Rehab Centers our primary goal is providing the best possible care to our patients. Still, we are always looking for ways to improve our service. Please take the time to fill out the survey below so that we can continue to provide you with the first class care you have come to expect.

Patient:
Initial Visit:
Reffering Doctor:
Orthosis Type:
Beyond the initial
fitting how many adjustments
were necessary:



Was your appointment scheduled within a reasonable amount of time?
       

No

N/A

Were you seen within 15 minutes of your scheduled time?
       

No

N/A

Was the patient waiting and treatment area well maintained?
       

No

N/A

Was your orthosis fitted within a timely manner?
       

No

N/A

Did the front office staff answer all of your questions concerning billing and payment responsibilities?
       

No

N/A

Would you and your family recommend our services to other patients?
Yes
No


Please rate the following questions. Did the Orthotist:
Treat you with courtesy?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain donning, doffing and wearing of your orthosis?:
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain how to care for your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Involve you in setting your goals?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain the goals/purpose and function of your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Respect your privacy?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Instruct you how to contact our office if you have any problems?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Please rate the fit, function, workmanship and appearance of your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Additional Comments:
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